Frequently Asked Questions
How long does website development take in Astana?
+
A landing page takes 10–14 business days, a corporate website takes 20–30 days, and an e-commerce store takes 30+ days. All timelines are strictly fixed in the contract.
How does the payment process work?
+
We operate on a 3-stage milestone model: 40% prepayment at kickoff, 30% after Figma design approval, and 30% after final testing prior to deployment.
Can we accept payments via Kaspi Pay?
+
Yes, we integrate online payment gateways including Kaspi Pay, CloudPayments, and international bank cards with automated receipts.
What is included in the 60-day warranty support?
+
We resolve any technical issues free of charge, assist with hosting configuration, and train your team to manage the site via a user-friendly CMS.
How will we receive inquiries and orders from the website?
+
All leads and order notifications are delivered instantly to your WhatsApp and email, and for e-commerce stores we synchronize catalog inventory with 1C / ERP systems.
Will the website be mobile-optimized and load fast?
+
Yes, every website is fully responsive, achieves 90+ on Google PageSpeed, and loads in under 1.5 seconds.
Do you build AI Chatbots and Telegram Mini Apps?
+
Yes, we build custom AI conversational assistants for web, WhatsApp, and Telegram, as well as full-featured Telegram Mini Apps with 1-click checkout and direct WhatsApp lead alerts.
Do you hand over the source code and full access after launch?
+
Yes, upon final payment, all intellectual property, source code, hosting, and domain credentials are fully transferred to you.