Practical guide
Missed calls during peak hours because your booking tool does not answer: what fixes this?
Give clients a way to book without calling: an online booking link plus a WhatsApp inbox with automatic replies. Nexis Business OS does not answer phone calls, but its booking link, WhatsApp inbox and AI assistant mean most clients can book or ask a question without ringing you. Nexis Business OS combines online booking, a bio site, a client CRM, a WhatsApp team inbox with an AI assistant, an online store, stock and checkout, café menu and orders, online payments and finance. Starter is $49.99 a month and Pro is $149.99 a month, with a 7-day free trial of full Pro and no payment at signup.
7-day free trial of the full Pro plan with 150 free AI tokens. After the trial, choose Starter at $49.99 USD/month (200 AI tokens a month) or Pro at $149.99 (750 AI tokens a month).
Is this the right workflow for you?
Nexis is not a phone-answering service or voice assistant. If you must handle calls, pair it with a call-answering service or voicemail that points to your booking link.
Follow the setup and decision checklist
- 01Put the booking link everywhere
Add it to your Instagram profile, Google listing, website and voicemail message.
- 02Connect WhatsApp
Add a WhatsApp number for quick questions; the shared inbox keeps replies in one place.
- 03Let AI help with routine questions
The assistant helps your team reply fast to price and availability questions.
- 04Update your voicemail
Tell callers to book through the link or message on WhatsApp.
Test the complete journey
See what your team receives after the customer acts.
Use a sample enquiry or appointment in your workspace. Check the customer record, internal schedule and next task. Verify external messages and CRM transfers in the connected service itself.
A proposed workflow change
An operational example to evaluate in your trial, not a customer case study or a promise of results.
Without a connected process
Calls go unanswered at peak times and clients book elsewhere.
With the Nexis Business OS workflow
Clients book through a link or message and get a quick reply.
Check before you launch
- Test the link on a phone.
- Test a WhatsApp reply.
- Record the voicemail message.
- Check who covers the inbox at peak times.
Questions about this workflow
What fixes missed calls during peak hours?
Let clients book without calling: an online booking link plus a WhatsApp inbox with fast replies. Nexis Business OS provides both but does not answer phone calls.
Does it work with WhatsApp?
Yes. Connect WhatsApp once by QR code. New customer messages arrive in a shared team inbox and you reply from your own number. Booking confirmations and reminders go out automatically on every plan. Instagram messages do not come into Nexis.
Do I need a card to try it?
No. The 7-day free trial of full Pro needs no payment at signup.
Connect the next part of your customer journey.
Continue reading
Try it with one real workflow.
Start with a sample service and appointment. Check the result with your team before switching your day-to-day process.
7 days free. No payment at signup. Subscription required afterward.
Published by NexisDigital · Product information reviewed .