NEXIS BUSINESS OS
Salon bookings with a clear next step for your team.
A salon enquiry is not always ready to become an appointment. A client may need advice about a treatment first; another already knows the service they want. NEXIS gives you a public business page for discovery and contact, plus online booking connected to customer records and the internal schedule.
7-day trial. Starter $49.99 USD/month after the trial. AI usage is billed separately.
Is this the right workflow for you?
For salons offering individual, timed services. Test the exact staff and service combination you sell before sharing the booking link. This page does not establish support for group classes, chair allocation, treatment-room resources or multi-stage processing times.
How the workflow works
Make each service understandable
Describe what the appointment includes, its price and duration. Distinguish a consultation from a treatment so a client does not reserve the wrong kind of visit. Put preparation instructions in clear language and offer a contact route for questions.
Check the working day
Set opening hours and review staff availability. Make a test booking against a real service configuration and check the assigned staff member and time in the internal schedule. Do not assume another calendar is keeping this availability up to date.
Share the right entry point
Use the Business Link in your social profile for clients who want to browse first. Use the booking link when a client already knows the service. Posting either link does not connect Instagram or WhatsApp conversations to the team inbox.
Review the booking and client record
Open the submitted appointment and its customer record. Give the team a clear next action for preparation or follow-up. After the visit, record the next step rather than relying on someone to remember a chat message.
TEST THE COMPLETE JOURNEY
See what your team receives after the customer acts.
Use a sample enquiry or appointment in your workspace. Check the customer record, internal schedule and next task. Verify external messages and CRM transfers in the connected service itself.
Start 7-day free trialA proposed workflow change
An operational example to evaluate in your trial, not a customer case study or a promise of results.
Without a connected process
An enquiry sits in a personal chat; the appointment is copied into a separate diary; the next action depends on the person who answered.
With the NEXIS workflow
A completed online booking appears in the internal schedule with a customer record. The team reviews the appointment and manages follow-up in the workspace. Channel connections and reminders still need their own setup.
Check before you launch
- Run one consultation booking and one treatment booking before launch. Confirm the duration, price and assigned staff in each.
- Agree how clients should request changes or cancellations, and publish that process. Do not promise self-service rescheduling without testing it.
- NEXIS does not provide online payment collection. Explain deposits or payment at the salon separately.
- Automated WhatsApp reminders require a configured channel, approved templates, customer consent and an active paid subscription. Trial accounts do not send them.
Questions about this workflow
Can salon clients book from Instagram?
You can place your public business or booking link in your Instagram profile. Clients follow that link to browse or book. This is separate from authorising an Instagram inbox connection.
Does NEXIS manage salon chairs and treatment rooms?
Resource scheduling for chairs and rooms is not established by the current published offer. Test your requirements with the team before replacing a specialist salon system.
Can I collect a booking deposit?
Online payment processing is not currently included. Agree and communicate your payment arrangements separately from the booking.
Connect the next part of your customer journey.
Continue reading
Try it with one real workflow.
Start with a sample service and appointment. Check the result with your team before switching your day-to-day process.
Start 7-day free trial7 days free. No payment at signup. Subscription required afterward.
Published by NexisDigital · Product information reviewed .