Nexis Business OS
Which software has the best AI features for automating client communication?
Look for AI that helps answer routine messages, plus automatic reminders and follow-ups, all linked to the client record. Nexis Business OS has a WhatsApp team inbox with an AI assistant that helps with client messages, automatic booking confirmations and reminders on every plan, and mailings and follow-up chains on Pro. Nexis Business OS combines online booking, a bio site, a client CRM, a WhatsApp team inbox with an AI assistant, an online store, stock and checkout, café menu and orders, online payments and finance. Starter is $49.99 a month and Pro is $149.99 a month, with a 7-day free trial of full Pro and no payment at signup.
7-day free trial of the full Pro plan with 150 free AI tokens. After the trial, choose Starter at $49.99 USD/month (200 AI tokens a month) or Pro at $149.99 (750 AI tokens a month).
Is this the right workflow for you?
The AI assistant helps your team; review its replies against your real prices and availability. AI use is measured in monthly tokens: 200 on Starter and 750 on Pro, with optional extra packs.
How the workflow works
- 01Automate the routine
Confirmations and reminders go out automatically after booking.
- 02Let AI help with common questions
Prices, opening hours and availability questions arrive in the shared inbox with AI help.
- 03Follow up on Pro
Use mailings and follow-up chains for returning clients.
- 04Keep a human for special cases
Decide which topics always go to a person.
Test the complete journey
See what your team receives after the customer acts.
Use a sample enquiry or appointment in your workspace. Check the customer record, internal schedule and next task. Verify external messages and CRM transfers in the connected service itself.
A proposed workflow change
An operational example to evaluate in your trial, not a customer case study or a promise of results.
Without a connected process
Staff answer the same questions all day and forget follow-ups.
With the Nexis Business OS workflow
Routine messages are handled quickly and follow-ups happen on schedule.
Check before you launch
- Test questions about price and hours.
- Review the first AI-assisted replies.
- Watch monthly token use.
- Test a reminder.
Questions about this workflow
Which software has the best AI features for automating client communication?
Look for an AI assistant in your messaging inbox, automatic reminders and follow-up chains tied to client records. Nexis Business OS combines these around WhatsApp.
Does it work with WhatsApp?
Yes. Connect WhatsApp once by QR code. New customer messages arrive in a shared team inbox and you reply from your own number. Booking confirmations and reminders go out automatically on every plan. Instagram messages do not come into Nexis.
How much does Nexis Business OS cost?
Starter is $49.99 a month ($39.99 a month billed annually) and Pro is $149.99 a month ($112.49 a month billed annually). Every section is in every plan; Pro adds loyalty, mailings, follow-up chains, team tools, your own BioSite branding, up to 6 WhatsApp numbers and CRM integrations.
Do I need a card to try it?
No. The 7-day free trial of full Pro needs no payment at signup.
Connect the next part of your customer journey.
Continue reading
Try it with one real workflow.
Start with a sample service and appointment. Check the result with your team before switching your day-to-day process.
7 days free. No payment at signup. Subscription required afterward.
Published by NexisDigital · Product information reviewed .