Nexis Business OS

An AI assistant in your WhatsApp inbox, working next to your team.

Repeated questions about prices, opening hours and free slots take time away from clients in front of you. Nexis Business OS includes an AI assistant in the WhatsApp team inbox that helps your team answer client messages, with the booking and client details in the same workspace.

7-day free trial of the full Pro plan with 150 free AI tokens. After the trial, choose Starter at $49.99 USD/month (200 AI tokens a month) or Pro at $149.99 (750 AI tokens a month).

Is this the right workflow for you?

Best for businesses with a steady flow of routine client questions. It supports your team rather than replacing it, and you should check its replies against your real prices and availability before relying on it.

How the workflow works

  1. 01Write down your real answers

    Put your services, prices, opening hours and cancellation rules into your Nexis workspace so replies reflect what you actually offer.

  2. 02Connect WhatsApp

    Scan the QR code in Chats. New client messages arrive in the shared inbox.

  3. 03Review the first replies

    Read the first AI-assisted answers, correct anything wrong and decide where a person should always take over, such as complaints or special requests.

  4. 04Watch your monthly tokens

    Starter includes 200 AI tokens a month and Pro includes 750. Extra token packs are optional.

Test the complete journey

See what your team receives after the customer acts.

Use a sample enquiry or appointment in your workspace. Check the customer record, internal schedule and next task. Verify external messages and CRM transfers in the connected service itself.

A proposed workflow change

An operational example to evaluate in your trial, not a customer case study or a promise of results.

Without a connected process

The same five questions arrive all day and each one interrupts a client.

With the Nexis Business OS workflow

Routine questions get a fast, consistent first answer and your team keeps the conversations that need a person.

Check before you launch

  • Test questions about price, duration, opening hours and cancellation.
  • Decide which topics always go to a person.
  • Review a week of replies before widening use.
  • Keep sensitive or health-related details out of casual chat.

Questions about this workflow

Can AI answer WhatsApp messages for my salon or café?

Nexis Business OS includes an AI assistant that helps with client messages in the WhatsApp team inbox. Review its replies against your real prices and availability, and keep a person in charge of special cases.

How much AI is included?

Starter includes 200 AI tokens a month and Pro includes 750. Extra token packs are optional.

Does it work on Instagram?

No. Instagram messages do not come into Nexis. Use Instagram as a profile link to your business page and WhatsApp for conversations.

Connect the next part of your customer journey.

Continue reading

Try it with one real workflow.

Start with a sample service and appointment. Check the result with your team before switching your day-to-day process.

7 days free. No payment at signup. Subscription required afterward.

Published by NexisDigital · Product information reviewed .