Политика конфиденциальности

Updated 20 September 2026. This notice covers nexisdigital.tech and app.nexisdigital.tech. Operator: NexisDigital, BIN 031105651391, Dostyk 5/2, Astana 010017, Republic of Kazakhstan. Privacy and copyright contact: privacy@nexisdigital.tech.

For account and billing information, NexisDigital determines the processing purposes. A business using a workspace determines the purposes for its customer records, messages and appointments; NexisDigital processes those records to provide the service. Businesses must inform their customers and establish the necessary permissions before connecting services.

• Website and infrastructure: Cloudflare serves and protects the public site; the app runs on Netcup infrastructure. These services receive technical connection information. Web3Forms receives the information submitted through the website contact form. Google Analytics receives website activity only after analytics consent.
• WhatsApp: connecting a QR code authorises a linked device on our server. The connector processes sender identifiers and new direct-message text for the workspace inbox and replies. The server can read this content to provide the service. WhatsApp transport encryption does not make the Nexis inbox or AI processing end-to-end encrypted against NexisDigital. Disconnect in the app or WhatsApp Linked devices to revoke the connection.
• AI, when configured and enabled: customer message text can be sent to OpenRouter for TypeSafe/Jev classification. Google Gemini or OpenAI can receive prompts, relevant conversation context and approved business knowledge to generate replies. The selected model provider also processes the request. Avoid submitting sensitive information that is unnecessary for the task.
• CRM, when connected: Pipedrive, Bitrix24 or Kommo can receive customer names, telephone numbers, enquiry or booking information and related tasks according to the enabled workflow. OAuth providers also receive authorisation requests. Connecting a CRM does not automatically establish a historical import or complete two-way synchronisation.
• Billing: Paddle handles checkout and payment information under its own privacy notice. NexisDigital processes subscription identifiers, plan and payment status to manage access. Optional external payment links on a business’s public page are operated by that business’s chosen provider.

Connected services are used according to configuration; this list does not mean every workspace sends data to every provider. Provider location, contracts, retention and international-transfer safeguards must be considered for each enabled service. Backup destinations and retention depend on the deployment configuration; a deletion request does not instantly erase every backup or legally required accounting record.

Public signup requires confirmation that the applicant is at least 13 years old. We record the confirmation, terms version and acceptance time, not a date of birth. This is a self-declaration, not identity verification or parental consent. For a suspected under-age account or an access, correction or deletion request, contact the privacy address above.

See our data deletion instructions and copyright reporting policy.